AM:PM Network
This Privacy Policy describes how Valora Network Private Limited (“AM:PM”, “we”, “us”, or “our”) collects, uses, stores, and shares personal information when you access or use the AM:PM application, website, and related services (collectively, the “Services”).
By accessing or using the Services, you acknowledge that your personal information will be handled as described in this Privacy Policy.
01. Information We Collect
What we collect, and why.
We may collect the following categories of information when you use the Services.
Account Information
When you create or maintain an account with AM:PM, we may collect information such as:
- your email address;
- your phone number;
- your birth year; and
- other account information that you choose to provide.
We use this information to create, authenticate, maintain, and secure your account and to provide the Services.
Information from Third-Party Sign-In Services
If you choose to create or access your AM:PM account using a third-party authentication provider, such as Google or Apple, we may receive certain information from that provider.
Depending on the provider, your account settings, and the permissions you grant, this information may include your name, email address, account identifier, or other basic profile information.
The information made available to us through a third-party sign-in provider is determined by that provider and your settings with that provider.
Phone Number
We may collect your phone number as part of the account registration or account management process.
If you separately choose to participate in user research, we may also use your phone number to contact you for user interviews, surveys, product research, or feedback regarding AM:PM.
Participation in user research is voluntary and is not a condition of using the Services. You may decline to participate or withdraw your consent to research-related communications at any time.
Birth Year
We may collect your birth year to understand the age distribution of our users, improve and develop the Services, and comply with applicable age-related requirements.
Device and Technical Information
When you use the Services, we may automatically collect limited technical information, including:
- device type;
- operating system and version;
- application version;
- crash reports;
- diagnostic information; and
- other technical information reasonably necessary to operate, secure, maintain, and troubleshoot the Services.
02. How We Use Your Information
What your data actually does.
We may use the information we collect to:
- provide, operate, and maintain the Services;
- create, authenticate, and manage user accounts;
- communicate with you regarding your account or the Services;
- provide customer support;
- maintain the security and integrity of the Services;
- diagnose technical issues, crashes, and errors;
- improve the functionality, reliability, and user experience of AM:PM;
- understand the general characteristics of our user base;
- comply with applicable legal and regulatory obligations;
- enforce our terms, policies, and agreements; and
- with your consent where required, conduct user interviews, surveys, product research, and other feedback activities.
We do not sell your personal information to third parties.
We do not use your personal information for targeted advertising or provide your personal information to advertisers for their independent advertising purposes.
03. User Research and Feedback
Always optional, always your call.
From time to time, AM:PM may invite users to participate in user interviews, surveys, research sessions, or other feedback activities.
If you separately consent to participate in such research, we may use the contact information you have provided, including your phone number, to contact you regarding these activities.
Participation is voluntary. Your decision not to participate will not affect your ability to use the Services.
You may withdraw your consent to research-related communications at any time by contacting us at hi@ampmnetwork.com or through any preference controls that we may make available.
If a user research session is to be recorded or transcribed, we will provide appropriate notice and obtain any consent required before the recording or transcription takes place.
04. How We Share Information
Who else touches your data.
We do not sell, trade, or rent your personal information. We may share personal information in the following circumstances.
Service Providers
We may engage third-party service providers to perform services on our behalf, including cloud hosting, authentication, application infrastructure, crash reporting, communications, customer support, and other operational services.
These service providers may process personal information only as necessary to provide services to us and are subject to appropriate contractual and legal obligations.
Legal Requirements
We may disclose personal information where we reasonably believe disclosure is required to comply with applicable law, regulation, legal process, or governmental request, or where necessary to protect the rights, property, security, or safety of AM:PM, our users, or others.
Business Transactions
If AM:PM or Valora Network Private Limited is involved in a merger, acquisition, financing, reorganisation, sale of assets, or similar corporate transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.
05. Data Retention
How long we hold on to things.
We retain personal information for as long as reasonably necessary to provide the Services and fulfil the purposes described in this Privacy Policy.
We may also retain certain information where necessary to comply with applicable legal obligations, resolve disputes, prevent fraud or abuse, maintain security, or enforce our agreements.
When personal information is no longer required for these purposes, we will delete or anonymise it in accordance with applicable law and our data retention practices.
If you request deletion of your account, we will delete or anonymise personal information associated with your account within a reasonable period, subject to any information that we are required or permitted to retain under applicable law.
06. Data Security
How we protect what you share with us.
We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, use, disclosure, alteration, loss, or destruction.
Access to personal information is limited to employees, contractors, and service providers who require access for legitimate business purposes.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee the absolute security of personal information.
If you believe that your account or personal information has been compromised, please contact us at hi@ampmnetwork.com.
07. Your Rights and Choices
You are in control of your data.
Depending on applicable law, you may have certain rights regarding your personal information, including the right to:
- request access to information about the personal data we process about you;
- request correction of inaccurate or incomplete personal information;
- request deletion of your personal information;
- withdraw consent where processing is based on your consent; and
- raise questions or concerns regarding our handling of your personal information.
You may also withdraw your consent to being contacted for optional user research without affecting your ability to use the Services.
To exercise any applicable rights or submit a privacy-related request, contact us at hi@ampmnetwork.com.
We may take reasonable steps to verify your identity before processing certain requests.
08. Third-Party Services and Links
Where AM:PM ends and someone else begins.
The Services may contain links to, display content from, or otherwise interact with third-party websites, applications, news publishers, or other services.
When you access a third-party service, that third party's terms and privacy practices apply. We do not control and are not responsible for the privacy practices, content, or services of third parties.
If you use a third-party authentication provider, such as Google or Apple, your interaction with that provider is also subject to its applicable terms and privacy policy.
09. Children's Privacy
Age-appropriate by default.
AM:PM does not knowingly collect personal information from children in violation of applicable law.
Where applicable law requires parental or guardian consent before personal information relating to a child may be processed, we will take appropriate measures to obtain such consent or restrict access to the Services.
If you believe that personal information relating to a child has been provided to us contrary to applicable law, please contact us at hi@ampmnetwork.com.
10. Changes to This Privacy Policy
We will tell you when this changes.
We may update this Privacy Policy from time to time to reflect changes to the Services, our data practices, or applicable legal requirements.
When we make material changes, we will provide notice through the Services, by email, or through another appropriate method where required by applicable law.
The “Last updated” date at the beginning of this Privacy Policy indicates when the policy was most recently revised.
Where required by applicable law, we will obtain consent before processing personal information for a materially different purpose.
11. Contact Us
Questions? Talk to us.
If you have questions, concerns, complaints, or requests relating to this Privacy Policy or our handling of personal information, please contact:
Valora Network Private Limited
Mumbai, India
hi@ampmnetwork.com